Terms and Conditions | Pacific Sliding Door Repair

# Terms & Conditions
**Pacific Sliding Door Repair**

**Last Updated:** October 22, 2026

Welcome to Pacific Sliding Door Repair (“PDSR,” “we,” “our,” or “us”). These Terms & Conditions govern your use of our website, services, appointment booking tools, and communications. By accessing our website or using our services, you agree to these terms. If you do not agree, please discontinue using the website.

## 1. Acceptance of Terms

By accessing or using our website, submitting a contact form, requesting an estimate, scheduling an appointment, or communicating with us, you acknowledge that you have read and understood these Terms & Conditions and agree to comply with applicable laws and regulations.

## 2. Description of Services

Pacific Sliding Door Repair provides sliding door repair, replacement, maintenance, and related services for residential and commercial properties in the San Francisco Bay Area and surrounding areas.

Our services may include:

- Sliding door repair and replacement
- Sliding door track repair and replacement
- Sliding door roller repair and replacement
- Sliding door screen and screen door replacement
- Sliding door lock and handle repair or replacement
- Residential interior and sliding door solutions
- Commercial door solutions
- ADA-compliant door solutions
- Custom doors and locks

The availability of specific services depends on the property's location, the condition of the door, the parts required, and our service capabilities.

## 3. Estimates, Pricing, and Service Authorization

Customers may request an estimate or consultation through our website, by phone, or through other available communication channels.

Any estimate provided before an inspection may be preliminary and subject to change after the condition of the door, required parts, labor, and scope of work have been assessed.

We will communicate applicable pricing and the proposed scope of work before proceeding with services. Additional work outside the original scope may require further approval and may result in additional charges.

Submitting an inquiry or requesting an estimate does not automatically create a service contract or guarantee that an appointment will be available.

## 4. Appointments, Cancellations, and Rescheduling

Appointments are subject to availability and confirmation by Pacific Sliding Door Repair.

Customers should provide accurate contact information, the service address, and a description of the requested work to help us prepare for the appointment.

If you need to cancel or reschedule an appointment, please contact us as early as reasonably possible. Any applicable cancellation fees or other appointment conditions will be communicated to you before they apply.

We will make reasonable efforts to notify customers if an appointment needs to be changed due to scheduling conflicts, parts availability, weather, or circumstances beyond our control.

## 5. Customer Responsibilities

Customers are responsible for:

- Providing accurate and complete contact and property information.
- Ensuring our technicians can safely access the relevant work area.
- Informing us of known hazards or access restrictions.
- Securing pets and removing personal belongings from the immediate work area where necessary.
- Obtaining any required property-owner or management authorization before work begins.

We may postpone or decline work if the site is unsafe, access is unavailable, or the requested work cannot reasonably be performed under the circumstances.

## 6. Repairs, Parts, and Workmanship

We aim to provide professional workmanship and use suitable materials for the agreed scope of work.

Repair outcomes depend on factors such as the existing door system, the condition of its components, the availability of replacement parts, and the property's structural condition.

Any warranty on labor, replacement parts, or completed work will be governed by the specific written warranty or service agreement provided for the relevant job. No additional warranty is created by these Terms & Conditions unless required by applicable law.

Nothing in these terms excludes any consumer rights or warranties that cannot legally be excluded.

## 7. Communications and Contact Consent

When you submit your contact information through our website or contact us directly, we may use the information you provide to respond to your inquiry, discuss requested services, coordinate appointments, provide estimates, and send relevant service-related communications.

Marketing communications will be sent only where the appropriate consent or other lawful basis has been obtained.

Providing consent to receive marketing messages is not a condition of purchasing services.

You may withdraw your consent to marketing communications at any time using the available opt-out method.

## 8. SMS Messaging Terms

### Program Description

Pacific Sliding Door Repair may send text messages to customers who have opted in to receive SMS communications. Messages may include appointment confirmations, scheduling updates, appointment reminders, service notifications, responses to inquiries, and promotional messages where separately authorized.

### Consent to Receive Messages

By providing your mobile number and affirmatively opting in through an applicable form or other approved method, you consent to receive the types of SMS messages described in the applicable consent disclosure.

Consent to receive marketing text messages is not a condition of purchasing any goods or services.

### Message Frequency

Message frequency varies depending on your interactions with Pacific Sliding Door Repair, your appointments, and the messaging program to which you have subscribed.

### Message and Data Rates

Message and data rates may apply depending on your mobile carrier and service plan.

### Opting Out

You can opt out of SMS messages at any time by replying **STOP** to a message from us. After opting out, you may receive a confirmation message. No further messages will be sent through that messaging program unless you opt in again or otherwise provide valid consent.

### Help and Support

For assistance with SMS messages, reply **HELP** where supported or contact us using the details provided below.

### Carrier Disclaimer

Wireless carriers are not responsible for delayed or undelivered messages. Message delivery may depend on your mobile carrier, network coverage, and other factors outside our control.

### Privacy

We respect your privacy. Mobile information and SMS opt-in consent will not be shared with third parties or affiliates for their own marketing or promotional purposes. Information may be shared with service providers as necessary to operate our messaging services, subject to applicable privacy requirements.

Please review our Privacy Policy for additional information about how we collect, use, and protect personal information.

## 9. Privacy and Personal Information

When you use our website or services, we may collect information such as your name, phone number, email address, service address, appointment details, and information you submit through our forms.

We use this information to respond to inquiries, provide services, manage appointments, communicate with customers, and operate our business.

We take reasonable steps to protect personal information and handle it in accordance with our Privacy Policy and applicable law.

For further details, please review our Privacy Policy

## 10. Website Use and Intellectual Property

All website content, including text, graphics, photographs, logos, branding, and other materials, is owned by Pacific Sliding Door Repair or used with permission, unless otherwise stated.

You may access and use this content for personal, non-commercial purposes related to learning about our services. You may not reproduce, distribute, modify, publish, or commercially exploit website content without prior written authorization, except as permitted by law.

You agree not to misuse the website, attempt unauthorized access, interfere with its operation, or use it for unlawful purposes.

## 11. Third-Party Links and Services

Our website may contain links to third-party websites, booking tools, communication platforms, or other services.

These third-party services operate under their own terms and privacy policies. Pacific Sliding Door Repair does not control all third-party services and is not responsible for their content, availability, or practices, except where applicable law provides otherwise.

## 12. Disclaimer and Limitation of Liability

We strive to keep our website information accurate and current. However, website content is provided for general informational purposes and may change without notice.

To the extent permitted by applicable law, Pacific Sliding Door Repair is not liable for indirect, incidental, special, or consequential damages arising from the use of this website or an inability to access it.

Nothing in these terms excludes or limits liability for fraud, willful misconduct, gross negligence where such limitation is prohibited, or any other liability that cannot legally be excluded or limited.

Any liability relating to a specific repair or installation will be determined under the applicable service agreement, warranty, and governing law.

## 13. Force Majeure

We will not be responsible for delays or failure to perform services to the extent caused by circumstances beyond our reasonable control, including severe weather, natural disasters, supply shortages, transportation disruptions, or emergencies.

We will make reasonable efforts to communicate significant delays and arrange an alternative appointment when possible.

## 14. Governing Law

These Terms & Conditions will be interpreted in accordance with applicable laws governing the services and the business. Any disputes will be handled by a court with appropriate jurisdiction, subject to applicable consumer protection laws and other mandatory legal requirements.

## 15. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our services, business practices, or legal obligations.

Updated terms will be posted on this page with a revised “Last Updated” date. Changes will apply as permitted by applicable law.

We encourage visitors to review this page periodically.

## 16. Contact Us

If you have questions about these Terms & Conditions or our services, please contact us:

**Pacific Sliding Door Repair**

Website: https://www.pacificslidingdoorrepairs.com/

Phone: 888-622-1868

Email: Info@pacificslidingdoorrepairs.com

Address: 1850 Warburton Ave, Santa Clara, CA 95050, USA

By using our website or services, you acknowledge that you have read and understood these Terms & Conditions.